I worked with a practice manager once who demonstrated a common leadership pitfall. Once her mind was set, she'd exhaust considerable time and resources to cherry-pick data supporting her stance. Ignoring any contradictory evidence, she inadvertently stunted the growth of her practice, prioritizing being right over effective leadership.
We All Want to Be Right
This scenario isn't uncommon in veterinary practices. Many ascend to leadership roles driven by the allure of autonomy and decision-making power, preferring this to being on the receiving end of instructions. It's often said that leadership comes with its fair share of responsibilities, sleepless nights, and challenges. Yet, seldom do we see leaders willingly step down to less demanding roles.
Leaders usually reach these heights fueled by their energy, passion, and a desire to enact change. However, once at the pinnacle of their careers, their focus can shift from climbing the ladder to safeguarding their position.
Look at Your Behavior
Supporting this concept, psychological research provides intriguing insights. Jonah Lehrer, in a Wall Street Journal essay, references a study led by psychologist Richard Petty. In this study, college students role-playing as bosses were less receptive to the quality of arguments in a simulated scenario. It appeared that the sense of authority made them indifferent to the argument’s merits, focusing instead on whether it aligned with their preconceived beliefs.
This study suggests that even a transient sense of power can significantly alter one's responsiveness to information. Rather than evaluating the strength of an argument, those in authority positions are more likely to accept information that confirms their existing beliefs, dismissing anything contrary.
Consider Others' Perspectives
Effective leadership extends beyond simply holding a position of power. The most impactful leaders are those who can detach from their biases and sincerely consider others' viewpoints. While many claim to practice this open-minded approach, their actions often paint a different picture. In the grip of authority, their ideas become disproportionately valued, overshadowing contributions from others.
Conclusion: Reaching Full Potential
True leadership is about fostering an environment where both people and organizations can reach their full potential. A practice cannot thrive if it’s confined to the narrow path of a single individual’s ideas. By surrounding ourselves with a capable team, actively seeking their input, and embracing diverse perspectives, we set the stage for accelerated and sustainable growth.
Has your team growing and reaching its potential? Let us know in the comments below.