A new hire’s first impression of your practice is the training you give them. Randy on why up to speed isn’t the goal, and the three ground rules that build people who are exceptional at the job.
Randy Hall
The best way to start your week.
Randy Hall
A new hire’s first impression of your practice is the training you give them. Randy on why up to speed isn’t the goal, and the three ground rules that build people who are exceptional at the job.
Randy Hall
Veterinary leaders tell people what to do and wonder why nothing changes. Randy Hall on why questions are a leader’s most powerful tool for causing real, lasting change in veterinary teams.
Randy Hall
Broken things grab a veterinary leader’s attention in ways working things never do. Randy on why exceptional practices define what their best looks like and chase it, instead of just fixing what’s broken.
Randy Hall
Most veterinary practices started small, then added people to a structure built for a two-doctor team. Randy on how to redesign it so every person has a coach and the practice actually scales.
Randy Hall
Most leaders either wait years to let someone go or decide it from a hunch. Randy on why the answer to “when do I fire?” is set by the coaching you’ve done, not by a timeline.
Randy Hall
Most leaders have the right intentions and still don’t show up the way they meant to. Randy on the difference between intending to lead and building the habits that make you a leader.
Randy Hall
When someone makes a mistake, our impulse is to tell them what they did wrong. Randy on why that backfires, and the conversation that actually helps people improve.
Randy Hall
A vacancy makes almost anyone look good enough, and that’s how turnover climbs. Randy on recruiting for the people who make the practice better, not just the ones who fill the seat.
Randy Hall
A five-minute huddle beats the perfect one you keep waiting to start. Randy on why starting imperfect wins.