One of the toughest things I run into when working with veterinary leaders is how many of the worst ones look successful. They hit their numbers. They keep things moving. And they do it through fear, intimidation, and a heavy hand that nobody above them bothers to question.
There are far too many examples of people who lead the wrong way and get rewarded for it. And that is what makes bad leadership so hard to root out. It works, at least for a while.
The Short Game Looks Like Winning
Practices celebrate the leaders who hit their targets. Production is up. Clients are being seen. The schedule is full. What often goes unexamined is how those results happened. Was it because the team is engaged, growing, and working together? Or is it because people are scared to push back?
When a manager gets results using pressure and control, the typical response is to promote them into a bigger role. And in that bigger role, they repeat the same patterns. Fear and aggression are fast. They are easy. And they are wrong. But they produce short-term numbers, and short-term numbers are what most practices are looking at.
The Trap of Speed
Using fear as a leadership tool is the quickest path to behavior change. That is exactly what makes it so seductive. When you have not had compliance in your practice, getting people to finally do what they are supposed to do feels like progress. And it is, briefly. But speed is not the same as sustainability, and compliance is not the same as commitment.
Three Things That Catch Up With Every Bad Leader
Over time, three dynamics come into play for leaders who rely on fear and control. These do not show up on a quarterly report. They build slowly, and by the time they are visible, the damage is significant.
People Work Hard to Topple Dictators

As this kind of leader goes about their job, larger and larger numbers of people become negatively affected. Employees start looking for opportunities to resist, to challenge, and ultimately to rid themselves of the leader. At some point, the outcry becomes loud enough that someone with the power to make a change finally hears it.
This is what happens in veterinary practices when the team is disengaged and no one at the top is asking why. The results still look fine on paper. But underneath, the team is organizing its exit.
Compliance Caps Your Growth
Compliance looks great at first. People start doing what they are supposed to do, and that brings results. But over time, compliance produces mediocrity. People do the minimum. They follow instructions. They do not bring ideas, energy, or initiative because none of that was ever asked for or rewarded.
Fear and aggression are fast. They are easy. And they are wrong.
Only commitment can consistently grow a practice. And most people will never commit to a leader who does not have their best interests in mind. They will show up, do enough to keep their job, and never invest in the success of the team or the practice. That is the ceiling compliance creates, and no amount of pressure will push through it.
Great Performers Demand Great Leaders
The best employees understand that a great leader will help them grow. They want coaching, not control. Development, not directives. Star players know that the right leader will make them even better, and if they cannot find that in your practice, they will find a practice that offers it.
Over time, the heavy-handed leader is left with a team of people who have decided it is easier to just do what they are told and collect their paycheck. Nobody wins for long with a team like that.

PDF: Why Bad Leadership Works
Download this free pdf and share it with leaders and teams. No email address required.
What does your practice reward?
Bad leadership looks like it works when you are only seeing a snapshot. There will always be managers willing to take the easy road and just tell people what to do. There will always be practices that reward that behavior and promote those who rely on it.
But if you want your practice built on something that lasts, you need leaders who develop trust and accountability from the teams they lead. That takes longer. It is harder. And it will always be worth it.
The practices that figure this out do not just survive. They become the places where the best people want to work, and where the best leaders want to stay.
Is bad leadership happening in your practice? Let us know what you think in the comments section below.
Thanks Randy this is so validating !
Yes! We have a practice manager that is passive aggressive. They were asked by the staff to stop being the “go to” person when the vet needs advanced technical support and teach others to perform the skill. When a teaching moment arrived they loudly announced “I’m not going to perform the skill I’m just here to support the vet!” Our veterinarian calls on the manager whenever they are stressed for support instead of investing in their team. The veterinarian and manager get defensive when asked to invest in their team. Very toxic environment!