I was speaking to a group of practice owners and managers recently and one of the questions that I received following my presentation was “How do I create the culture that will drive success in my local practice when the culture in the company that owns the practice is different?” I think I gave a

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A lot of the work that I do with veterinary hospitals is around culture change. Most practices have the potential to be more successful if their environment is one that causes the people in the organization to fully commit to its mission. The right culture, along with the coaching and connection that happens in the

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